§ 1 Scope of Application
The following General Terms and Conditions are applicable to all transactions between Kehrer Verlag and the customer in the version valid at the time of ordering.
A customer can be either a consumer or an entrepreneur. A consumer is any natural person who enters into a legal transaction for a purpose that is neither primarily commercial nor directly related to his or her self-employed professional activity (cf. § 13 of the BGB – German Civil Code). An entrepreneur is any natural person, legal entity, or legally responsible business partnership, which, when entering into a legal transaction, acts in exercise of a trade, business, or profession (cf. § 14 of the BGB – German Civil Code).
§ 2 Conclusion of a Contract, Storage of the Contractual Text
The following regulations regarding the conclusion of a contract shall apply to orders placed by customers via our online shop.
In the event of the conclusion of a contract, the legal sales partner is:
Kehrer Verlag Heidelberg Berlin
Kehrer Verlag / Design Heidelberg e. K.
Klaus Kehrer, Sole Proprietor
Wieblinger Weg 21
Registry number: HRA 706834
Court of registry: local court A Mannheim
The presentation of goods in our online shop does not represent a legally binding offer on our part, but is rather merely a non-binding invitation to the customer to place orders for goods. By placing orders for desired goods, the customer makes a binding offer for the conclusion of a sales contract for said goods.
Upon receipt of the order placed via our online shop, the following regulations shall apply: The customer makes a binding offer of contract by successfully completing the order process set out in our online shop.
The order is to be placed according to the following steps:
1) Selection of the desired goods
2) Confirmation by clicking the button “Add to cart” or the shopping cart icon
3) Verification of order details in shopping cart
4) Confirmation by clicking the button "Proceed to Checkout"
5) Login into the online shop following registration and submission of sign-in data (e-mail address and password) or placement of order as a guest (without registration)
6) Confirmation or amendment of the submitted data
7) Binding placement of the purchase order by clicking the button “Place Order”
Prior to the binding placement of the order, the customer can return to the Internet page on which the order data was registered by using the “Back” button of his or her Internet browser and either correct input errors or abort the order process by closing the Internet browser. Successfully placed orders are immediately confirmed by an automatically generated e-mail (“Order confirmation”). In doing so, we accept your offer.
Storage of the contractual text of order placed through our online shop: We store the contractual text and send you both the order data and our General Terms and Conditions (GTC) via e-mail. These GTC can also be viewed at any time at: https://kehrerverlag.com/en/terms-conditions. Your past orders can be viewed in our Customer section.
The languages available for contracts concluded in the online shop of Kehrer Verlag are German and English.
§ 3 Prices, Shipping Costs, Payment
The prices quoted include statutory sales tax and other relevant price components. When applicable, shipping costs shall be added.
The customer may make payments via PayPal, credit card (Visa, Mastercard, American Express), or (up to a maximum amount of € 250 euro) by invoice.
§ 4 Delivery
Unless otherwise explicitly noted in the product description, all items offered by us shall be made available for delivery within three working days.
The average delivery time within Germany is 3–4 working days, and worldwide approx. 7–14 working days. Our Shopping Cart system immediately directs your order to our distributor SVK (Stuttgarter Verlagskontor) for further processing. The shipping of signed books, as well as special editions and Collector’s Editions, are processed exclusively by the publishing house itself. In this case, delivery times can vary from those noted above.
Risk of accidental damage to or accidental loss of the purchased goods shall be passed over to the buyer only when the goods are delivered to said buyer.
§ 5 Reservation of Proprietary Rights
We shall retain ownership of the merchandise until full payment of the sales price has been made.
§ 6 Right of Cancellation
Consumers are entitled to the right of cancellation according to the following conditions, whereby the consumer is any natural person who enters into a legal transaction for a purpose that is outside his or her trade, business, or profession (cf. § 13 of the BGB – German Civil Code).
Cancellation policy applicable to the ordering of printed books and other physical goods
Right of cancellation:
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods. To exercise the right of withdrawal, you must inform us [Kehrer Verlag Heidelberg Berlin, Klaus Kehrer, Wieblinger Weg 21, D-69123 Heidelberg, firstname.lastname@example.org, Telefax +49 (0) 6221-649 20 20] of your decision to withdraw from this contract without further specifications in written form (e.g. a letter sent by post, fax, or email).
To these ends, you may use the attached cancellation form, whereby this is not obligatory.
Consequences of cancellation:
Should you decided to withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
- End of the information regarding the statutory right of cancellation -
Exclusion or premature expiration of the right of cancellation:
A right of cancellation does not exist for deliveries of computer software or audio or video recordings (e.g. CDs, DVDs, and other music or video recording media) if you have opened the sealed packaging after delivery.
Furthermore, the right of cancellation does not apply to contracts for the supply of goods produced according to customer specifications or clearly tailored to personal needs or for the delivery of newspapers, periodicals, and magazines (with the exception of subscription contracts).
§ 8 Warranty
The statutory warranty policy applies.
§ 9 Applicable Law and Jurisdiction
The law of the Federal Republic of Germany shall apply, excluding the UN Convention on the International Sale of Goods.
Should the customer be a commercial trader or a legal entity under public law, the exclusive place of jurisdiction for all disputes arising out of the contractual relationship is the court at the place of our registered office in Heidelberg.